Welcome to the Studio AZ Referral Program! We're thrilled to offer this exclusive and fun opportunity for our loyal clients to earn credits towards discounted and even free haircuts. To ensure a smooth experience, please review the following rules and terms of our referral program:

1. What is a Successful Referral?

   A successful referral earns you 1 point. This happens when you refer a client who has never been to our shop, they sign up using your unique referral link, and they show up for their appointment. You will be alerted for every point you earn and will be able to see your balance in your Dashboard.

   2. Handling No-Shows and Cancellations

      As independent artists, no-shows cost us barbers a lot, as we don't earn or get paid for missed appointments. Additionally, it takes the place of another client who could have taken that slot. Therefore, clients who are referred and "no-show" without contacting or cancelling ahead of time will no longer be eligible for earning you referral points. However, if they cancel or communicate ahead of time and rebook, they can still be counted towards your points when they rebook.

   3. Understanding Point Value

      The value of your points may vary depending on your barber. Refer to the sign-up email you received after creating your account for specific details about your barber's referral program.

   4. Redeeming Points

      If you do not meet the required number of points for a free haircut, you can redeem your current balance for a discounted haircut. The discounted rate is also detailed in the sign-up email you received after creating your account. Alternatively, you may also choose to save your points for a future appointment.

   5. Barber-Specific Referrals & Redemptions

      You are only promoting and referring new clients to your specific barber or the barber you selected when you signed up. Similarly, you are only allowed to redeem your points with the barber you selected when you signed up. Points cannot be transferred or used with another barber.

If you have any questions, please feel free to reach out at [email protected]

Thank you for being a part of the Studio AZ Referral Program. We look forward to rewarding you for sharing the love and helping us grow our community! If you have any questions or need further clarification, please don't hesitate to reach out to us. Enjoy the perks of being a valued member of our referral program!